Solutions for the Iloranta family holiday resort

While the new Iloranta family resort was still under construction, it needed an efficient booking management system: keeping records in Excel had become impossible. Mature PMS products were almost absent from the Russian market at the time, and web applications in general were in their infancy.

The client asked for a single admin panel available from any place with an internet connection. Key requirements:

• a visual chessboard of all bookings per accommodation unit;
• guest interaction history and a record of every purchase;
• flexible pricing and automatic calculation of the cost of stay.

We built the first version of the PMS web application: booking and pricing algorithms from scratch, booking cards and accommodation categories. The backend was designed around a single API meant for scaling, which later made adding new modules straightforward.

Over time the system grew: analytics, reporting, website content management, payment gateway integrations. Today SpringPMS unites five additional web applications working as one system:

• Inspector — organising and controlling cottage cleaning and repairs;
• Horeca — sales accounting and receipt printing in the canteen with POS terminal support;
• Iloranta QR — a guest app with QR authentication and online purchases;
• Booking widget — embeds into the website and brings direct bookings without intermediaries;
• Guest account — a loyalty programme and a personal interface.

Working directly with the development team lets the client adapt functionality to real business needs quickly, without the delays and limits typical of large vendors with multi-level support.