Basik na Chasik pool booking app

Basik na Chasik: pool and spa booking

A cloud service for booking pool and spa sessions with a website widget

Task

replace the notebook and the "is 6 pm free?" phone calls

Country spas, pools and bathhouses still keep their bookings in Excel or a notebook: crossed-out lines, phone calls, confusion over age limits and session capacity. They needed a simple service that keeps the familiar order but removes the manual routine, and works both on its own and inside a PMS.

Solution

a standalone service with a widget and deep SpringPMS integration

We designed Basik na Chasik to be as flexible as possible: it works on its own as a lightweight tool, integrates easily with any PMS and is fully integrated with SpringPMS.

Under control in the app:

  • time slots and sales periods;
  • age limits and ticket types;
  • number of people per session;
  • a schedule visualised on a calendar.

The booking widget embeds into any website as an HTML Custom Element and has a rich API. Bookings are created and tracked directly from the reservation card in SpringPMS, and the guest sees the booking in the Guest QR app.

How it looks

screens:

Daily sales board: sessions, bookings and seats taken in eachBooking card: tickets, total, payment status, rebooking and cancellationNew booking: free seats per session and age-based ticketsMonthly schedule calendar with days off and sales periodsDay schedule editor: sessions, prices per ticket type and capacityRevenue report per object and period, broken down by ticketBooking objects: pool, sauna, hammamWebsite widget: picking a session and tickets on a phoneBooking confirmation on the site with a number for the front deskIloranta QR guest app: the pool listed among the resort services, next to food and saunaPool card in the guest app: description and a day picker limited to the staySession and tickets in the guest app: free seats come from Basik via SpringPMSThe booking from the guest app is accepted and awaits the administrator’s confirmationThe same booking in the Basik admin: source is the guest app, created via SpringPMS

Result

The client already uses the app daily: running the pool at the resort became convenient and transparent, and guests book sessions themselves.

5,000+

bookings per season

45%

of bookings made by guests via the widget

3

objects in one schedule

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