Solutions for a family farm

A family farm with food delivery needed an online store that would replace several disconnected accounting tools: order intake, stock, counterparties, couriers, source documents and the cash register, all in one system available from any device.

Key functions the store had to cover:

• an up-to-date catalogue and delivery orders;
• a flexible delivery calendar with restrictions and schedules;
• daily shipment sheets for couriers;
• counterparties and their purchase history;
• product classification by production workshop;
• printing of source documents: TORG-12 waybills and sales receipts;
• multiple payment types and product and cash reporting;
• assigning orders to couriers;
• SMS notifications to customers.

We combined the storefront with a full web application for orders, products, counterparties and couriers, source document generation and cash accounting. The admin panel is responsive: administrators work from a computer or a phone.

For the farm's own couriers we built a separate Courier web app: mark an order, take payment, keep the cash register. The main criterion was simplicity and availability on any mobile device on the road.

The back end exposes a single API used by both the storefront and the admin panel, with room for further scaling. When a customer picks a delivery date, the storefront asks the API for available slots, taking flexibly configured restrictions into account.

The admin panel grew step by step and now effectively works as a CRM: full order and cash history, shipments by workshop, TORG-12 and receipt printing, courier assignment. SMS notifications go through a third-party service with a registered branded sender name.