VIP-Karta club card

VIP-Karta international club

A web application for travel documents and services abroad with a back office for applications

Project website vipkarta.fi

Task

order services from a phone and track applications in one place

Client side: a responsive interface, an application form with service selection, document photo upload from a phone and instant online payment on submission. Back office: viewing and filtering applications, document storage, processing statuses, manual edits and comments.

Plus a central API between the front end and the back office, and room to scale to new services.

Solution

one code base with the website and an extensible form architecture

The web application shares a code base with the main website and is equally convenient on phones and desktops. Forms for different services plug into the common interface with minimal changes, and every submitted application automatically becomes an order with online card payment.

At handover the application supported:

  • travel insurance;
  • student visas for studying in Schengen countries;
  • Green Card motor insurance;
  • Finnish Saunalahti SIM cards;
  • payment of fines issued in Finland;
  • bank transfers abroad.

How it looks

screens:

Student insurance form and bill paymentService selection and the extra services payment formGreen Card and travel insurance requestsThe VIP-Karta website and the services menu on mobile

Result

The project is still running; a minimal team handles a large flow of applications.

Some services lost relevance over time for external reasons, but the architecture allowed adding and removing them without rework.

36,000+

visas issued

40,000+

Green Card motor insurance policies

4,000+

travel insurance policies

253,000+

applications processed overall

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